Over the years IT support has changed from being a purely reactive service to a mainly managed service. Our managed services aim to prevent the need for many common IT issues to arise before they become anything that will effect your business. This starts with a very sophisticated monitoring solution that keeps us aware of everything going on in your system in near real-time. Many time our engineers have resolved issues before you are even aware of them.
Remote helpdesk support and light server monitoring
Remote helpdesk, full server and workstation monitoring, and network administration
Remote helpdesk, full server and workstation monitoring, administration, patch management, and server management
Most problems these days can be managed remotely but there are instances when an engineer is required on site.
Our professional services team can help with office moves, installations, data migrations, server migrations and most IT projects. Call us today to discuss how we can help you.
We have advanced monitoring software that constantly checks the workstations, servers, switches, printers and routers giving us live feedback to the state of your network. We can quickly see issues as they arise and what the issues are before they affect your business.
Our management systems handle the installation of patches throughout the network, automatically run through basic maintenance tasks at scheduled times throughout the network. We check scheduled tasks are completed and everything is running as it should.
We have a UK based team of qualified network engineers that can handle everything from 1st line word processing problems through to 3rd line server conflicts. Our in-house ticketing system monitors gives full reporting and ensures all tickets are answered well inside our SLA.
Our engineers can help with many areas of administration across your IT platforms from adding users, office 365, anti virus management, backup management through to server and network administration and setting up remote users.
We have been supporting Business IT for over 19 years. Our portfolio of clients have ranged in size from national corporate to small businesses who each have their own way of working and have their own particular requirements. With our experience and technical know-how we are able to seamlessly fit in with their business.
We handle everything to do with technology for our clients, from working with third party software suppliers, VoIP telephone systems, internet, WiFi provisioning, network administration, infrastructure, managing office 365 through to home networks and supply of the right hardware configured and installed
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Mix and match support service packages to suit your business.
Large selection of professional IT addons to enhance your IT
We have many formal industry qualifications and years of industry experience between us.
We have a team of experienced technicians that have worked for years successfully supporting business
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